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Description
xAmerican Hearth Pioneer Refractory 24"/30" Gas Log Set
Overview
The American Hearth Pioneer Refractory Gas Log Set brings the warmth and charm of a traditional wood fire into your home without the hassle of maintenance. Easily light the fire whenever you desire, and turn it off just as effortlessly when finished. With adjustable sand pan burners, you have the flexibility to customize the log arrangement to fit your personal style.
Benefits
- Reduce effort and time spent on fireplace maintenance
- Enjoy instant ambiance at the touch of a button
- Customize the display to match your aesthetic preferences
- Experience clean and efficient heating without the mess of ash
Features
- Compatible with Elite Radiant Vented Burners
- Reinforced refractory construction for enhanced durability
- Hand-painted logs modeled after real wood for a lifelike appearance
- Available in 18", 24", and 30" sizes
- 11-piece log set providing a full, realistic look
- Natural gas and propane conversion kit availability
Specifications
- Weight: 42.5 lbs
- Warranty: 3-Year Limited on Vented Log Sets and Burners
- 1-Year Limited on Remote Control Systems
- Refer to Product Brochure for complete warranty information
Product Manual
- American Hearth Product Brochure
- Installation Instructions for Log Set
- Match Light Model Installation Instructions
- Intermittent Pilot Model Installation Instructions
- Variable Remote Model Installation Instructions
- Manual and Millivolt Model Installation Instructions
Product Warranty
10-Year Limited Warranty on Combustion Chamber, Limited Lifetime on Glass. All other parts carry a three-year limited warranty. Remote controls and lighting systems carry a one-year limited warranty.
Product FAQs
- Professional installation is recommended for all units
- Most appliances can be used during a power outage
- Millivolt fireplaces operate on pilot-generated electricity, while electronic ignition requires a power source
- Wi-Fi thermostats are generally not compatible
- Model and serial numbers are located on the appliance's valve rating plate
- The first two digits of the serial number indicate the year of manufacture
Additional Information
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Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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