Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase


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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This beautifully crafted 30" distressed pewter forged iron frame enhances the aesthetic of your Empire Rushmore direct vent fireplace. Designed with quality and longevity in mind, it provides a stunning backdrop that complements your home decor effortlessly.
For installation instructions, access the American Hearth Frame Installation Instructions.
This product comes with a 10-year limited warranty on the combustion chamber, a limited lifetime warranty on glass, and a three-year limited warranty on all other parts. Remote controls and lighting systems include a one-year limited warranty.
We recommend that a certified professional handles the installation of all our units, as warranty coverage does not include issues arising from improper installation.
Yes, many of our appliances can be used during a power outage. Please consult with your local dealer for more details.
Millivolt fireplaces operate using electricity generated by a standing pilot, while electronic ignition fireplaces rely on a power source, which could be house voltage or battery.
Our units function on millivolts or low voltage, and many Wi-Fi thermostats operate at 24 volts, making them incompatible.
The model and serial number can be found on a rating plate attached to the valve of your appliance.
The age can be determined from the serial number on the rating plate, where the first two digits indicate the year of manufacture and the next two signify the week of that year.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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