Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase


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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The American Hearth Boulevard Black Porcelain Liner enhances the visual appeal of your fireplace flames. This accessory amplifies the flame presentation, creating a more vivid and enjoyable fire experience while ensuring durability and longevity.
The American Hearth offers a 10-year limited warranty on the combustion chamber, a limited lifetime warranty on glass, and a three-year limited warranty on all other parts. Remote controls and lighting systems have a one-year limited warranty.
We recommend that a certified professional handles the installation of all our units, as warranty coverage does not extend to issues caused by improper installation.
Yes, most of our appliances can be used during power outages. Please consult a local dealer for further details.
Millivolt fireplaces operate using the electricity generated by a standing pilot, while electronic ignition fireplaces require a power source, which may include house or battery voltage.
Our units operate using millivolt or low voltage, and most Wi-Fi thermostats are designed for 24 volts, which makes them incompatible with our products.
The rating plate attached to the valve of your appliance contains the model and serial number information.
Fireplaces are intended for installation into framed openings with specific clearance requirements. Fireboxes operate similarly but also include a burner and logs. Inserts are designed to fit into existing wood-burning fireplaces that adhere to construction standards.
Locating the rating plate on your unit will allow you to determine its age. The first two digits of the serial number indicate the year of manufacture, while the next two represent the production week of that year.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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