Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase


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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The American Hearth Boulevard 72" Forged Iron Black Frame is a stunning accessory designed to enhance the beauty and functionality of your Empire Boulevard direct vent fireplace. Crafted with high-quality materials, this frame combines durability with an elegant look, elevating your home’s aesthetic for years to come.
American Hearth Installation Instructions Decorative Fronts
The American Hearth product comes with a 10-year limited warranty on the combustion chamber, a limited lifetime warranty on glass, and a three-year limited warranty on all other parts. Remote controls and lighting systems are covered under a one-year limited warranty.
We highly recommend having a certified professional handle the installation of all our units to avoid any warranty issues associated with improper setup.
Yes, most of our appliances can operate during a power outage. Contact a local dealer for more details.
Millivolt fireplaces operate using electricity generated by a standing pilot, while electronic ignition fireplaces depend on a power source, such as house voltage or battery voltage.
Our units are designed for millivolt or low voltage operation. Most Wi-Fi thermostats use 24 volts, which are not compatible with our fireplaces.
Your model and serial number can be found on a rating plate attached to the valve of your appliance.
Fireplaces are meant for new installations; fireboxes require a burner and logs; inserts fit into existing wood-burning fireplaces meeting construction standards.
The serial number on your rating plate indicates the manufacturing date; the first digits represent the year and the following two indicate the week of production.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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