Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase



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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Enhance your home comfort with the American Hearth Boulevard 48-inch Gravity Heat Management System. This innovative solution ensures even heat distribution throughout your space, transforming your fireplace experience into a warm, inviting atmosphere for friends and family gatherings.
Enjoy peace of mind with a 10-year limited warranty on the combustion chamber and a limited lifetime warranty on the glass. All other components come with a three-year limited warranty, while remote controls and lighting systems are covered for one year.
It is strongly advised that a certified professional handles the installation of our units to avoid warranty issues.
Yes, most of our appliances can be utilized during a power outage; please consult a local dealer for specifics.
Millivolt fireplaces utilize electricity generated by a standing pilot, while electronic ignition fireplaces require a power source, either house voltage or battery voltage.
Our units operate using millivolts or low voltage, which makes them incompatible with most Wi-Fi thermostats that use 24 volts.
The model and serial number can be found on the rating plate attached to the appliance's valve.
Fireplaces are installed into framed openings with specific clearance requirements. Fireboxes require a burner and a set of logs for completion. Inserts are designed for installation within existing wood-burning fireplaces that comply with construction standards.
The first two digits of the serial number indicate the year of manufacture, while the following two digits represent the week of that year when the unit was built.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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