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Free shipping on All Orders. No Minimum Purchase



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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The American Hearth Carol Rose 48" Tall Wind Deflector Glass Accessory is an essential upgrade for outdoor fire pit enthusiasts seeking enhanced performance in breezy conditions. This sturdy wind deflector provides increased safety and comfort, allowing you to enjoy warmth and ambiance without interruption from the wind.
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The American Hearth products come with a 10-year Limited Warranty on the Combustion Chamber, a Limited Lifetime Warranty on Glass, and a three-year limited warranty on all other parts. Remote controls and lighting systems are covered under a one-year limited warranty.
We highly recommend that all our units be installed by a certified professional. Warranty coverage does not extend to issues arising from improper installation.
Yes, most of our appliances are designed to function in power outage situations. Please consult your local dealer for specifics.
Millivolt fireplaces utilize power generated by a standing pilot to function. In contrast, electronic ignition fireplaces require a power source, which can be house voltage or battery voltage.
Our units are designed for operation using millivolts or low voltage. Most Wi-Fi thermostats operate on 24 volts and are not compatible.
The model and serial number can be found on the rating plate attached to the appliance valve.
Fireplaces are designed for installation into framed openings with specific clearance requirements. Fireboxes are similar, but they also require a burner and log set. Inserts are meant to be installed within an existing wood-burning fireplace, adhering to construction standards.
To determine the age of your unit, locate the rating plate. The first two digits of the serial number indicate the year of manufacture, while the next two digits show the week of that year when the unit was produced.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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