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Description
xAmerican Hearth 35" Ceramic Fiber Traditional Charred Log Set
Overview
The American Hearth 35" Ceramic Fiber Traditional Charred Log Set transforms your fireplace into a captivating display. These beautifully crafted logs feature a rich ember bed and a dual burner system, ensuring that the flames create an inviting atmosphere in your home.
Benefits
- Enhances the visual appeal of your fireplace for a warm and cozy environment.
- Creates a dynamic flame display that can effortlessly elevate your home’s ambiance.
- Designed specifically for Empire Rushmore fireplaces to ensure a seamless fit and function.
Features
- Realistic hand-painted ceramic fiber logs.
- Unique dual burner system for taller, more lively flames.
- Compatible with the Empire Rushmore 35-inch Fireplace.
Specifications
- Size: 35 inches
- Weight: 14 lbs
- Material: Ceramic Fiber
- Style: Traditional Charred Log Set
Product Manual
American Hearth Installation Instructions and Owner's Manual
Product Warranty
- 10-year limited warranty on combustion chamber
- Limited lifetime warranty on glass
- All other parts carry a three-year limited warranty
- All remote controls and lighting systems have a one-year limited warranty
Product FAQs
- Can I buy a fireplace online and install it myself - A certified professional is recommended to install our units.
- Does our product work during a power outage - Yes, most appliances can be used in a power outage. Consult a local dealer for specifics.
- What is the difference between millivolt and electronic ignition fireplaces - Millivolt fireplaces use electricity from a standing pilot, while electronic ignition fireplaces require a power source.
- Can I use a Wi-Fi thermostat with my unit - Our units work with millivolts or low voltage and are not compatible with most Wi-Fi thermostats that use 24 volts.
- Where can I find my model and serial number - The model and serial number can be found on the rating plate attached to the valve of your appliance.
- What is the difference between a fireplace, a firebox and an insert - Fireplaces are installed into a framed opening, fireboxes require a burner and logs, while inserts fit into existing wood burning fireplaces.
- Can you tell me how old my unit is - The first two digits of the serial number indicate the year of manufacture.
Additional Information
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Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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