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Free shipping on All Orders. No Minimum Purchase


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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The American Hearth 36" Distressed Pewter Forged Iron Frame is a meticulously crafted fireplace accessory designed to enhance the aesthetic of your home. Built with quality materials, this frame not only elevates the look of your fireplace but also ensures durability, making it a long-lasting addition to your living space.
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The American Hearth product comes with a 10-year limited warranty on the combustion chamber, a limited lifetime warranty on the glass, and a three-year limited warranty on all other parts. Remote controls and lighting systems are covered by a one-year limited warranty.
It is highly recommended to have a certified professional install all units. Warranty coverage does not include issues arising from improper installation.
Yes, most appliances can be utilized during a power outage. Please consult your local dealer for detailed information.
Millivolt fireplaces function using electricity from a standing pilot, while electronic ignition fireplaces require a power source, which can be either house voltage or battery voltage.
The units are designed for millivolt or low voltage operation, and most Wi-Fi thermostats operate at 24 volts, making them incompatible.
A rating plate attached to the valve of your appliance contains the model and serial number information.
Fireplaces are built into a framed opening with specific clearance requirements. Fireboxes function similarly but require a burner and logs for completion. Inserts are designed to fit into existing wood-burning fireplaces that meet construction standards.
To determine the age of your unit, refer to the rating plate where the serial number is located. The first two digits denote the year of manufacture, and the following two digits indicate the week of production within that year.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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