Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase


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Free standard shipping on orders over $99
Estimated to be delivered on 8 - 12 Days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Discover the blend of durability and intelligent design with the Empire's Forged Iron Insets, specifically made for Rushmore direct vent fireplaces. These premium accessories are crafted to enhance the aesthetics of your fireplace and elevate your home ambiance effortlessly.
This product comes with a 10-year Limited Warranty on the Combustion Chamber, a Limited Lifetime Warranty on Glass, and a three-year limited warranty on all other parts. Additionally, remote controls and lighting systems are covered by a one-year limited warranty.
We highly recommend that a certified professional install all of our units. Warranty does not cover any issues arising from improper installation.
Most appliances can operate during power outages. Please consult your local dealer for further details.
Millivolt fireplaces utilize electricity from a standing pilot, while electronic ignition fireplaces require a power source, either house voltage or battery voltage.
Our units operate using millivolts or low voltage, making them incompatible with most Wi-Fi thermostats that typically use 24 volts.
The model and serial number can be found on a rating plate attached to the valve of your appliance.
Fireplaces are designed for specific framed openings with clearances for combustibles, while fireboxes include burners and logs. Inserts can be added to existing wood-burning fireplaces that meet construction standards.
To determine the age of your unit, check the rating plate where the serial number indicates the year of manufacture. The first two digits reveal the year, while the subsequent digits show the week of that year it was produced.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
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